Exploring the mediating of transformational leadership. Emotional intelligence on civil servants performance

Main Article Content

Alfonsina Rumaropen

Abstract

The success of a government bureaucracy is largely determined by the ability of state civil apparatus to use emotional intelligence effectively, this effective attitude will increasingly produce results that are in line with expectations if supported by a good leadership style and continuously displayed by superiors. This study explores the contribution of the emotional intelligence on civil servants performance with the support of transformational leadership in 54 people of the civil servants who’s working at the Forestry Office in South Sulawesi Provincial. Testing hypotheses using by Partial Least Square (SEM-PLS) through Smart PLS 3.0 provides evidence that emotional intelligence directly has a positive significant effect on transformational leadership and civil servants performance. Transformational leadership directly has a positive significant effect on civil servants performance. Emotional intelligence has a positive significant effect on civil servants performance with the mediating effect of transformational leadership. Transformational leadership is not proven as a mediating effect in analyzing the effect of emotional intelligence on civil servants performance

Article Details

How to Cite
Rumaropen, A. (2019). Exploring the mediating of transformational leadership. Emotional intelligence on civil servants performance. Advances in Social Sciences Research Journal, 6(1), 153–167. https://doi.org/10.14738/assrj.61.5962
Section
Articles

References

. Adler, NJ (1997). Global leadership: Women leaders. MIR: Management International Review, 171-196.

. Antonakis, J., & House, RJ (2014). Instrumental leadership: Measurement and extension of transformational-transactional leadership theory. The Leadership Quarterly, 25 (4), 746-771.

. Azouzi, MA, & Jarboui, A. (2013). CEO of emotional intelligence and board of directors' efficiency. Corporate Governance: The international journal of business in society, 13 (4), 365-383.

. Bass, BM (1985). Leadership and performance beyond expectations. Macmillan Collier.

. Bass, BM, Avolio, BJ, Jung, DI, & Berson, Y. (2003). Predicting unit performance by assessing transformational and transactional leadership. Journal of applied psychology, 88 (2), 207.

. Buil, I., Martínez, E., & Matute, J. (2018). Transformational leadership and employee performance: The role of identification, engagement and proactive personality. International Journal of Hospitality Management.

. Burns, JM (1978). Leadership. New York: Harper & Row

. Cherniss, C. (2000). Emotional intelligence: What it is and why it matters. In annual meeting of the Society for Industrial and Organizational Psychology, New Orleans, LA (Vol. 15).

. Cohen, A., & Abedallah, M. (2015). The mediating role of burnout on relationships of emotional intelligence and self-efficacy with OCB and performance. Management Research Review, 38 (1), 2-28.

. Downey, LA, Papageorgiou, V., & Stough, C. (2006). Examining the relationship between leadership, emotional intelligence and intuition in senior female managers. Leadership & Organization Development Journal, 27 (4), 250-264.

. Dvir, T., Eden, D., Avolio, BJ, & Shamir, B. (2002). Impact of transformational leadership on follower development and performance: A field experiment. Academy of management journal, 45 (4), 735-744.

. Emmerling, RJ, & Boyatzis, RE (2012). Emotional and social intelligence competencies: cross cultural implications. Cross Cultural Management: An International Journal, 19 (1), 4-18.

. Esfahani, N., & Soflu, HG (2011). Relationship between emotional intelligence and transformational leadership in physical education managers. Procedia-Social and Behavioral Sciences, 30, 2384-2393.

. Frieder, RE, Wang, G., & Oh, IS (2018). Linking job-relevant personality traits, transformational leadership, and job performance via perceived meaningful work: A moderated mediation model. Journal of Applied Psychology, 103 (3), 324. http://dx.doi.org/10.1037/apl0000274

. Ghosh, R., Shuck, B., & Petrosko, J. (2012). Emotional intelligence and organizational learning in work teams. Journal of Management Development, 31 (6), 603-619.

. Goleman, D. (2000). Leadership that gets results. Harvard business review, 78 (2), 4-17.

. Goleman, D., Boyatzis, RE, & McKee, A. (2002). The new leaders: Transforming the art of leadership into the science of results (p. 14). London: Little, Brown.

. Goleman, D., Boyatzis, R., & McKee, A. (2002). The emotional reality of teams. Journal of Organizational Excellence, 21 (2), 55-65.

. Hasanuddin, R., & Sjahruddin, H. (2017). The Structure of Emotional Intelligence, Spiritual Intelligence and Its Relationship with Work Enthusiasm and Auditor Performance. World Journal of Business and Management, 3 (1), 67. http://dx.doi.org/10.5296/wjbm.v3i1.11321

. Luthans, Fred. (2005). Organizational Behavior 10th Edition. Interpreting: Vivin Andhika. Andi. Yogyakarta.

. Martell, RF, & DeSmet, AL (2001). A diagnostic approach to beliefs about the leadership abilities of male and female managers. Journal of Applied Psychology, 86 (6), 1223.

. Mathis, RL, & Jackson, JH, (2006). Human Resource Management. Jakarta: Salemba Empat.

. Miao, C., Humphrey, RH, & Qian, S. (2018). A cross-cultural meta-analysis of the leaders of emotional intelligence influences subordinate tasks performance and organizational citizenship behavior. Journal of World Business, 53 (4), 463-474. https://doi.org/10.1016/j.jwb.2018.01.003

. Muhdiyanto. (2013). The Influence of Transformational Leadership on Performance in Moderation of Emotional Intelligence (Empirical Study in the Office of the City and Regency of Magelang Regency). Journal of Regional Strategic Issues and Issues Study

. Nahusona, HC (2004). Analysis of Factors Influencing the Desire of Employees to Move (Case Study at PT. Bank Papua) (Doctoral dissertation, Postgraduate program at Diponegoro University).

. Natsir, S. (2004). Effect of Leadership Style on Banking Employee Work Behavior and Performance in Central Sulawesi. Dissertation, Postgraduate Program in Airlangga University, Surabaya.

. Nguyen, TT, Mia, L., Winata, L., & Chong, VK (2017). Effect of transformational-leadership style and management control system on managerial performance. Journal of Business Research, 70, 202-213. http://dx.doi.org/10.1016/j.jbusres.2016.08.018

. Para-González, L., Jiménez-Jiménez, D., & Martínez-Lorente, AR (2018). Exploring the mediating effects of transformational leadership and organizational performance.Employee Relations,40(2), 412-432.

. Polychroniou, PV (2009). Relationship between emotional intelligence and transformational leadership of supervisors: The impact on team effectiveness. Team Performance Management: An International Journal, 15 (7/8), 343-356.

. Prawirosentono, Suyadi. (1999). Employee Performance Policy. Yogyakarta: BPFE

. Rahardjo, & Mudji, Purbudi. (1997). Human Resource Management. UPN.Yogyakarta

. Ramadhani, Nur Amalia., Sjahruddin, H. & Razak, N. (2016). Spiritual and Emotional Intelligence as Antecedents of Employee Performance of Spiritual and Emotional Intelligence as Antecedents of Employee Performance. https://s3.amazonaws.com/academia.edu.documents/48655882

. Robbins, Stephen P. (2001). Organizational Behavior: Concepts, Controversies, Applications, Volume. 1, Issue 8, Prenhallindo, Jakarta.

. Robbins, Stephen P. (2003). Organizational behavior. Index. Jakarta.

. Robbins, Stephen P. (2006). Organizational behavior. Tenth edition. Jakarta: PT Gramedi Group Index

. Sivanathan, N., & Cynthia Fekken, G. (2002). Emotional intelligence, moral reasoning and transformational leadership. Leadership & Organization Development Journal, 23 (4), 198-204.

. Sjahruddin, H., & Gani, M. (2017). Effect of Leadership Style and Job Stress on Employee Job Satisfaction. Journal of Organization and Management. Issue 2. 62-77. https://doi.org/10.17605/OSF.IO/B654Q

. Sjahruddin, H., & Sudiro, AA (2013). Organizational justice, organizational commitment and trust in manager as predictor of organizational citizenship behavior. Interdiciplinary J. of contemporary Res. Bus. (IJCRB), 4 (12), 133-141.

. Solechah, Q., Hamid, D., & Utami, HN (2013). Transformational Leadership Style, Characteristics of Individuals and Employee Motivation, Its Effect on Employee Performance (Study on Jasa Tirta I Malang Public Company). Profit (Business Administration Journal), 7 (1).

. Suryanto, D. (2018). The Effect of Emotional Intelligence and Physical Work Environment on Teacher Performance at the Sanden 1 State High School School (Doctoral dissertation, Mercu Buana University Yogyakarta).

. Tantriana, IGY, & Subudi, M. (2015). the influence of emotional intelligence and transformational leadership on job satisfaction in the LPD Kerobokan traditional village located on Banyar Peliatan road, Kerobokan, Bali. Journal of Management Unud, Vol. 4, No. 8, 2015: 2269-2285

. Zhang, SJ, Chen, YQ, & Sun, H. (2015). Emotional intelligence, conflict management styles, and innovation performance: An empirical study of Chinese employees. International Journal of Conflict Management, 26 (4), 450-478.