Effect of E-Commerce Models on Financial Sustainability of Deposit Money Banks in Akure, Nigeria

Authors

  • Adenike Adekiitan Bedu Department of Project Management Technology School of Logistics and Innovation Technology Federal University of Technology, Akure, Nigeria
  • Muftau Adesina Abayomi Department of Economics School of Logistics and Innovation Technology Federal University of Technology, Akure, Nigeria
  • Modupe Olayinka Ajayi Department of Project Management Technology School of Logistics and Innovation Technology Federal University of Technology, Akure, Nigeria

DOI:

https://doi.org/10.14738/abr.107.12612

Keywords:

Deposit Money Banks, E-commerce Models, Financial Sustainability, Multiple Linear Regression, Nigeria

Abstract

It is a widely held belief that adequate and appropriate technology infrastructure may determine the rate at which Deposit Money Banks (DMBs) in Nigeria leverage e-commerce for financial sustainability. This study investigated the effect of e-commerce models on financial sustainability of DMBs in Akure, Ondo State, Nigeria. The study adopted the survey research design. A multistage sampling procedure was used to select 200 respondents to whom the questionnaires were administered. The primary data obtained were subjected to both validity and reliability tests. Financial sustainability (proxied by net income growth) was used as the dependent variable, while accessibility, availability and usability of e-commerce models were the independent variables. Using the mean score, the study found that consumer-to-consumer, business-to-consumer, and business-to-business e-commerce models were all rated high in terms of accessibility, availability and usability. A multiple linear regression analysis showed that e-commerce models’ accessibility (β =0.161, p = 0.176); availability (β =0.139,  p =  0.141); and usability (β = -0.017,  p=0.874) did not individually exert a significant effect on financial sustainability. However, accessibility, availability and usability of e-commerce models jointly exerted a significant positive effect [F (3, 130) =5.226; p= .002] on financial sustainability of DMBs at 1% level in the study area. The study concluded that e-commerce models matter towards financial sustainability of DMBs. Finally, the study recommended that the accessibility, availability, and usability of e-commerce models should be continually strengthened in order to enhance their joint effect on financial sustainability of DMBs. Furthermore, the management of DMBs should focus on other critical success factors for achieving financial sustainability of DMBs in the study area.

References

] Abayomi, M.A. & Oyerinola, D.S. (2018). Implications of Nationwide Implementation of Cash-less Policy for the Nigerian Economy: Challenges and Prospects. Journal of Resources Development and Management, Vol. 44, 59-66.

] Agwu, E. M. & Murray, P. J. (2015). Empirical Study of Barriers to Electronic Commerce Uptake by SMEs in Developing Economies. International Journal of Innovation in the Digital Economy, 6(2), 1–19. doi:10.4018/ijide.2015040101.

] Ajayi, S.I. & O.O. Ojo (2006): Money and Banking – Analysis and Policy in the Nigerian

Context. Second Edition. Daily Graphics Nig. Ltd.

] Al-Abrrow, H., & Alnoor A. (2017). The impact of locus of control and relationship quality in counterproductive work behavior through trust in the leader and psychological empowerment: An empirical study on workers in public hospitals in Basra. Jordan Journal of Business Administration, 13 (2), 201-231.

] Arnon, A., Ricco, J., & Smetters, K. (2020). Epidemiological and economic effects of lockdown. Brookings Papers on Economic Activity.

] Asiabugwa, M. A. (2011). E-commerce strategy and performance of commercial banks in Kenya (Doctoral dissertation). University of Nairobi, Kenya.

] Ayayi, A.G. and Sene, M. (2010). What drives microfinance institution’s financial sustainability”, Journal of Developing Areas, 44 (1), 303-324.

] Azeem, M. M., Marsap, A. & Jilani, A. (2015). Impact of E-Commerce on Organization Performance: Evidence from Banking Sector of Pakistan. International Journal of Economics and Finance, 7(2), 303– 309. doi:10.5539/ijef.v7n2p303.

] Balkenhol, B. (2007). Efficiency and sustainability in microfinance. In Microfinance and Public Policy. DOI: 10.1057/9780230300026_1.

] Bervar, M., & Bertoncelj, A. (2016). The five pillars of sustainability: economic, social, environmental, cultural and security aspects (Doctoral dissertation). Univerza na Primorskem, Fakulteta za management.

] Bloomenthal, A. (2021). Ecommerce. Retrieved from: https://www.investopedia.com/ terms/e/ecommerce.asp.

] Boudreau, M., Karen, D. L., Daniel R. & Detmar, S. (2015). Going Global: Using Information Technology to Advance the Competitiveness of the Virtual Transnational Organization. Academy of Management Executive, 12(4): 120-128.

] Brundtland Commission [United Nations World Commission on Environment and Development] (1987). Our Common Future. Oxfort: Oxford University Press.

] Callahan, C. V. & Pasternack, B. A. (2016). Strategy & leadership corporate strategy in a digital age.

] Central Bank of Nigeria (2020). List of Commercial Banks in Nigeria as at 31st October, 2020. Available at www.cbn.gov.ng.

] Chaudhary, S. (2016). Effect of E-Commerce on Organisation Sustainability (June 14). Available at https://ssrn.com/abstract=2795411.

] Chaves, R. A. & Gonzalez-Vega, C. (1996). The Design of successful rural financial intermediaries: Evidence from Indonesia. World Development, 24 (1), 65-78.

] Chivasa, S., & Hurasha, C. (2016). Small and medium enterprises’ (SMEs) adoption and usage of ecommerce: A Probit modelling. International Journal of Economics, Commerce and Management, 4 (3), 218-226.

] Coakes, S. J. (2005). SPSS: Analysis Without Anguish: Version 12.0 for Windows. John Wiley and Sons Australia Ltd.

] Dunford, C. (2000). The Holy Grail of Microfinance: “Helping the Poor” and “Sustainable”. Small Enterprise Development, 11(1): 40-44.

] Gofman, M. (2017). Efficiency and stability of a financial architecture with too-interconnected-to-fail institutions. Journal of Financial Economics, 124(1), 113-146.

] Hamid, S., Bawany, N. Z., & Zahoor, K. (2020). Assessing ecommerce websites: Usability and accessibility study. In 2020 International Conference on Advanced Computer Science and Information Systems (ICACSIS) (pp. 199-204). IEEE.

] Imhanzenobe, J. O. (2020). Managers’ financial practices and financial sustainability of Nigerian

manufacturing companies: Which ratios matter most?, Cogent Economics & Finance, 8 (1),

doi:10.1080/23322039.2020.1724241.

] Nduji, R., & Chris, O. (2020). Effect of e-commerce on performance of commercial banks in Nigeria (A case study of First Bank Plc, Bwari Area Council, Abuja). Journal of African Studies and Sustainable Development, 3(10).

] Odumeru, J. A. (2012). The acceptance of e-banking by customers in Nigeria. World Review of Business Research, 2 (2), 62-74.

] Otokiti, M. F. (2020). Electronic funds transfer dispute resolution and customer relationship in selected deposit money bank in Ondo state, Nigeria (Master’s thesis). The Federal University of Technology, Akure, Nigeria.

] Paintal, S. (2021). Ecommerce and online security. International Journal of Management (IJM), 12(1), 682-687.

] Pastiu, C. A., Oncioiu, I., Gârdan, D. A., Maican, S. S., Gârdan, I. P. & Muntean, A. C. (2020). The perspective of e-business sustainability and website accessibility of online stores. Sustainability, 2020 (12), 9780. Doi:10.3390/su12229780.

] Puspitasari, D.M., Febrian, E., Anwar, M., Sudarsono, R. & Napitupulu, S. (2020). Indicators of Bank Sustainability. Journal of Xi'an University of Architecture & Technology, 12 (2), 800-807.

] Purvis, B. Mao, Y. and Robinson, D. (2019). Three Pillars of Sustainability: In Search of Conceptual

Origins. Sustainability Science, 14(3):681-695.

] Sadeeq, M. A. M., Abdulla, A. I., Abdulraheem, A. S. & Ageed, Z. S. (2020). Impact of Electronic

Commerce on Enterprise Business. Technology Reports of Kansai University, 62 (05), 2365- 2378.

] Sakanko, M. A. & David, J. (2019). The effect of electronic payment systems on financial performance of microfinance banks in Niger State. Jurnal Bisnis dan Manajemen, 9 (2), 143-154. DOI: https://doi.org/10.15408/ess.v9i2.12273.

] Šaković J. J., Vujadinović, R., Mitreva, E., Fragassa, C., & Vujović, A. (2020). The relationship between E-commerce and firm performance: The mediating role of Internet sales channels. Sustainability, 12 (17), 69-93.

] Salami, C. G. & Ogbeta, M. (2014): E-Commerce and banking performance in Nigeria. Journal of Information Engineering and Applications, 4 (5), 1-18.

] Sanfillipo, M. (February, 2022). What is C2B. Retrieved from: https://www.businessnewsdaily.com/5001-what-is-c2b.htm.

] Shahjee, R. (2015). The impact of electronic commerce on business organization. SRJI, 4 (27), 3130-

] Tabachnick, B.G. & Fidell, L.S. (2001). Using Multivariate Statistics. 4th Edition. Boston: Allyn and Bacon.

] Tehulu, T.A. (2013). Determinants of Financial Sustainabilityof Microfinance Institutions

in East Africa. European Journal of Business and Management, 5:152-158.

] Thulani, D., Tofara, C. & Longton, R. (2009). Adoption and Use of Internet Banking in Zimbabwe: An

Exploratory Study. Journal of Internet Banking and Commerce, 14(1).

] Usman, S. (2005): Banking Consolidation in Nigeria. A Paper delivered at the Economics

Students Forum of the University of Ibadan on 24th January.

] Woller, G. & Schreiner, M. (2002). Poverty lending, financial self-sufficiency, and the six aspects of

Outreach. Working paper, Washington, DC, USA.

] Yamane (1973). Statistics. An Introductory Analysis. 2nd Edition, New York: Harper and Row.

] Van den Berg, R.G. (2021). Limited Usefulness of Normality Tests. SPSS Tutorials. https://www.spss tutorials.com/spss-shapiro-wilk-test-for-normality.

] World Population Review (2022). Akure Population 2022. Available at worldpopulationreview.com.

Downloads

Published

2022-07-15

How to Cite

Bedu, A. A., Abayomi , M. A., & Ajayi , M. O. (2022). Effect of E-Commerce Models on Financial Sustainability of Deposit Money Banks in Akure, Nigeria. Archives of Business Research, 10(7), 51–65. https://doi.org/10.14738/abr.107.12612