scale in tourism satisfaction


  • Muatasim Al Salmi Project Engineer



e-tourism, GCC, e-government, arrangement, tourism management


E-government construction requires technical development and implementation solutions from private sector in the country. Both sectors, tourism and government are facing obstacles and challenges generated by the advance and improvement in the use of ICTs by consumers and citizens. Ksenia et al. (2014) illustrated that there are 21 dimensions of tourist satisfaction toward aesthetic judgment and effects in behavioral intention to visit and revisit. This report presents the Uniqueness dimension’s overview from the 21 dimensions to be visited and discussed using a case study of GCC interviews in order to conduct conclusion and recommendations to the GCC nations.


Bigano, A., Hamilton, J. M., & Tol, R. S. J. (2006). The impact of climate on holiday destination choice. Climatic Change, 76, 389–406.
Denstadli, J., Jacobsen, J., & Lohmann, M. (2011). Tourist perceptions of summer weather in Scandinavia. Annals of Tourism Research, 38(3), 920–940.
Eugenio-Martin, J. L., & Campos-Soria, J. A. (2010). Climate in the region of origin and destination choice in outbound tourism demand. Tourism Management, 31, 744–753.
Go¨ssling S, Daniel Scott, C. Michael Hall and Jean-Paul Ceron, 2011, CONSUMER BEHAVIOUR AND DEMAND RESPONSE OF TOURISTS TO CLIMATE CHANGE, Pergamon, Sweden
Go¨ssling, S., & Hall, C. M. (2006a). Uncertainties in predicting tourist travel flows based on models. Climatic Change, 79(3–4), 163–173.
Go¨ssling, S., & Hall, C. M. (2006b). Uncertainties in predicting travel flows: common ground and research needs. A reply to Tol et al. Climatic Change, 79(3–4), 181–183.
Hall, C. M. (2005). Tourism: Rethinking the social science of mobility. Harlow: Pearson.
Hall, C. M. (2010a). Crisis events in tourism: Subjects of crisis in tourism. Current Issues in Tourism, 13, 401–417.
Hall, C. M. (2010b). Equal access for all? Regulative mechanisms, inequality and tourism mobility. In S. Cole & N. Morgan (Eds.), Tourism and inequality: Problems and prospects (pp. 34–48). Wallingford: CABI.
Hamilton, J., Maddison, D., & Tol, R. S. J. (2005). Climate change and international tourism: A simulation study. Global Environmental Change, 1, 253–266.
Ige Pirnar, Cagri Bulut and Engin Deniz Eris, 2012, Improving the performance and competitiveness of tourism establishments by means of innovation: trends and applications, Irat, Turkey
Ksenia Kirillova, Xiaoxiao Fu, Xinran Lehto and Liping Cai, 2014, What makes a destination beautiful? Dimensions of tourist aesthetic judgment, Elsevier, USA
Kunasekaran, P., Ramachandran, S., Yacob, M. R., & Shuib, A. (2011). Development of Farmers’ Perception Scale on Agro Tourism in Cameron Highlands, Malaysia. World Applied Sciences Journal, 12 (T&H)), 10-18
Moore, W. (2010). The impact of climate change on Caribbean tourism demand. Current Issues in Tourism, 13, 495–505.
Moreno, A., & Becken, S. (2009). A climate change vulnerability assessment methodology for coastal tourism. Journal of Sustainable Tourism, 17, 473–488.
Nawjin, J., & Peeters, P. (2010). Travelling ‘green’: is tourists’ happiness at stake?. Current Issues in Tourism, 13, 495–505.
Nilsson, J.H. & Go¨ssling, S. (2012). Tourist responses to extreme environmental events: The case of Baltic Sea algal blooms. Tourism Planning and Development, submitted for publication.
Pirnar I., Icoz O. and Icoz O., 2010, The new tourist: impacts on the hospitality marketing strate¬gies, EuroCHRIE Amsterdam: Passion for Hospitality Excellence, 25-28 Octo¬ber 2010, Movenpick Hotel, Amsterdam. Stefan
Scott, D., Jones, B., & Konopek, J. (2008). Exploring the impact of climate-induced environmental changes on future visitation to Canada’s Rocky Mountain National Parks. Tourism Review International, 12, 43–56.
Scott, D., Jones, B., & Konopek, J. (2007). Implications of climate and environmental change for nature-based tourism in the Canadian Rocky Mountains: A case study of Waterton Lakes National Park. Tourism Management, 28, 570–579.
Scott, D., Hall, C. M., & Go¨ssling, S. (2012). Tourism and climate change: Impacts, adaptation and mitigation. London: Routledge.
Weaver, D. (2011). Can sustainable tourism survive climate change?. Journal of Sustainable Tourism, 19(1), 5–15.




How to Cite

Al Salmi, M. (2019). scale in tourism satisfaction. Advances in Social Sciences Research Journal, 6(8), 415–419.