Total Quality Management and Innovation Performance: An Empirical Evaluation of Quality and Innovation in Dubai Islamic Bank Pakistan
DOI:
https://doi.org/10.14738/assrj.313.3127Abstract
The empirical study seeks to investigate the relationship between total quality management practices and organizational quality and innovation performance of Dubai Islamic Bank, Pakistan Dubai Islamic Bank, Pakistan. The current research study adapted the scale from previous studies and the data will be collected through self-administered questionnaires from managerial/administrative staff Dubai Islamic Bank, Pakistan. This research work contributed to the TQM literature with understanding of the relationship between TQM practices and banking organization’s quality and innovation performance, which reveals some crucial guidelines for the senior management of the Dubai Islamic Bank, Pakistan to modify the current implementation process of TQM practices to ultimately ameliorate the organizational quality performance and innovation performance.
Downloads
Published
How to Cite
Issue
Section
License
Authors wishing to include figures, tables, or text passages that have already been published elsewhere are required to obtain permission from the copyright owner(s) for both the print and online format and to include evidence that such permission has been granted when submitting their papers. Any material received without such evidence will be assumed to originate from the authors.