The Influences of Open Access of Online Health Information on Patient Compliance to Professional Healthcare Providers Prescription in Kasangati Town Council, Wakiso District Uganda

Authors

  • Martha Hope Nakitto Clarke International University
  • Drake Patrick Mirembe Makerere University
  • Christopher Waako Clarke International University
  • Jude Lubega Nkumba University
  • Martha Kibukamusoke Cavendish University
  • Fiona Nambogo Eight Tech Consults

DOI:

https://doi.org/10.14738/assrj.98.12711

Keywords:

Online health information; health care providers; patience compliance

Abstract

Globally the health sector has witnessed disruptive transformation of how information is; generated, analyzed and shared using Information Communication Technologies (ICT). There is limited understanding on how patient’s access of online health information influences their desire to seek professional healthcare services or their adherence to professional healthcare service providers prescription/advise. Thus, the aim of this study was to investigate the influence that online health information has on patients’ compliance to professional healthcare service provider’s case management plans in Kasangati Town Council, Wakiso District, Uganda. Results show that, availability of internet, accessibility and availability of information and desire to gain deeper understanding are some of key factors that influence patients to access online health information. The study further revealed that access to online health information reinforces patient desired to seek professional care services and adhere to a case management plan provided by the health workers in addition to improving patient awareness and participation in management of their health.

References

Aceng, D. J. (2017-2021). Uganda National eHealth Strategy. Kampala

Ampaire L, Muhindo A, Orikiriza P, et al. A review of antimicrobial resistance in East Africa. J Lab Med. 2016; 5(1), a432. http://dx.doi.org/10.4102/ajlm.v5i1.432

Annie Banbury 1, Alison Roots, Susan Nancarrow Rapid review of applications of e-health and remote monitoring for rural residents, PMID: 25303412, DOI: 10.1111/ajr.12127

Ash J: How to avoid an e-headache. BMJ. 2007, 334: 1373-10.1136/bmj.39252.490880.80.

Benedict Osei Asibey, Seth Agyemang, and Augustina Boakye Dankwah.(2017).The Internet Use for Health Information Seeking among Ghanaian University Students: A Cross-Sectional Study.Hindawi International Journal of Telemedicine and Applications, Volume 2017, Article ID 1756473, 9 pages. https://doi.org/10.1155/2017/1756473

Bloom, G., Berdou, E., Standing, H. et al. ICTs and the challenge of health system transition in low and middle-income countries. Global Health 13, 56 (2017). https://doi.org/10.1186/s12992-017-0276-y

Borrill C, West M, Shapiro D, Rees A: Team working and effectiveness in health care. Brit J Health Care Mngt. 2000, 6 (8): 364-371.

Braithwaite J, Runciman WB, Merry A: Towards safer, better healthcare: harnessing the natural properties of complex sociotechnical systems. Qual Saf Health Care. 2009, 18: 37-41. 10.1136/qshc.2007.023317.

Braithwaite J, Westbrook M: Rethinking clinical organizational structures: an attitude survey of doctors, nurses and allied health staff in clinical directorates. Journal of Health Services Research & Policy. 2005, 10 (1): 10-17. 10.1258/1355819052801778.

Braithwaite J: Hunter-gatherer human nature and health system safety: an evolutionary cleft stick?. Int J Qual Health Care. 2005, 17 (6): 541-545. 10.1093/intqhc/mzi060.

Christine Holst, Felix Sukums, Danica Radovanovic, Bernard Ngowi, Josef Noll and Andrea Sylvia Winkler. (2020). Sub-Saharan Africa—the new breeding ground for global digital health. The Lancent Digital Health. VOLUME 2, ISSUE 4, E160-E162, APRIL 01, 2020

De Leo G, LeRouge C, Ceriani C, Niederman F. Websites most frequently used by physician for gathering medical information. AMIA Annual Symposium Proceedings 2006; 902.

Dollarhide, M. E. (2020). Social media definition. small business.

FurusaI, S. S., & Coleman, A. (2018). Factors influencing e-health implementation by medical doctors in public hospitals in Zimbabwe. South African Journal of Information Management.

Gerald Bloom, E. B. (7 August 2017). ICTs and the challenge of health system transition in low and middle-income countries. Global Health 13,

Gillies RR, Zuckerman HS, Burns L, Shortell S, Alexander JBPP, and Waters T: Physician-System Relationships. Stumbling Blocks and Promising Practices. Med Care. 2001, 37 (7): I92-I106.

GSMA (2020). Mobile Internet Connectivity 2020 Sub-Saharan Africa Factsheet .https://www.gsma.com/r/wp-content/uploads/2020/09/Mobile-Internet-Connectivity-SSA-Fact-Sheet.pdf

HEPS Uganda, C.f., & Samasha Medical Foundation. (2014).Final cost and pricing study report.

[5] Higgins O, Sixsmith J, Barry MM, Domegan C. A literature review on health informationseeking behaviour on the web: a health consumer and health professional perspective. Stockholm: ECDC; 2011

Jackie Davies, Bernard Trude, Harry McConnell, Roberto Ramirez, T Shields, Peter Drury, J Kumekawa, J Louw, G Fereday, Caroline Nyamai-Kisia (.31 May 2006) . Improving Health, Connecting People: The Role of ICTs in the Health Sector of Developing Countries A Framework Paper.

Jadad AR, Delamothe T: What next for electronic communication and health care?. BMJ. 2004, 328 (7449): 1143-1144. 10.1136/bmj.328.7449.1143.

[3] Joseph Johnson, (Jan 2021) Global digital population as of October 2020. https://www.statista.com/statistics/617136/digital-population-worldwide/#:~:text=Almost%204.66%20billion%20people%20were,percent%20of%20total%20internet%20users. accessed on 26th Jan, 2021

Kiberu, R. E. (2017). Barriers and opportunities to implementation of sustainable e-Health programmes in Uganda: A literature review. African journal of primary health care and family medicine

Mirembe, D.P. (2010). Security framework for Telemedicine, E health and Wellness Services. LAP publishers ISBN 978-3-8383-4330-3, April, 2010

[1] Mirembe, D.P. (2015). The Threat Nets Approach to Information Systems Security Risk Analysis. PhD thesis, ISBN 978-90-367-8139-8, University of Groningen

National ICT Policy (2004). Kampala: Ministry of ICT and National guidance.

NPA, 2007. Uganda Vision 2040. http://www.npa.go.ug/uganda-vision-2040/

[6] Sara Heath. (2018). How Online Medical Info Impacts Patient-Provider Relationships. https://patientengagementhit.com/news/how-online-medical-info-impacts-patient-provider-relationships

[7] Sharon Swee-Lin Tan, Nadee Goonawardene (2017). Works citing "Internet Health Information Seeking and the Patient-Physician Relationship: A Systematic Review". J Med Internet Res 2017 (Jan 19); 19(1):e9

Tang H, Ng JH. Googling for a diagnosis – use of Google as a diagnostic aid: internet based study. British Medical Journal 2006;333(7579):1143-1145

[2] TechTarget Contributor, (Jan 2021). Internet. https://searchwindevelopment.techtarget.com/definition/Internet

The Independent, July 2 , 2019; Magnitude of antibiotic resistance in Uganda unknown-Expert :https://www.independent.co.ug/magnitude-of-antibiotic-resistance-in-uganda-unknown-expert/

[4] UCC (2021). UCC Market Report Shows Post Lockdown Recovery. https://uccinfo.blog/2021/01/08/ucc-market-report-shows-post-lockdown-recovery/. accessed on Jan 27th, 2021

Uganda Bureau of statistics, U. (2016). National Population Housing Census 2014. Uganda Bureau of statistics.

Union, I. T. (2007). Telecommunications/ICT markets and trends in Africa. Kigali.

Westbrook J, Ampt A, Williamson M, Nguyen K, Kearney L: Methods for measuring the impact of health information technologies on clinicians' patterns of work and communication. 12th World Congress on Medical Informatics (Medinfo): 2007; Brisbane, Australia. Edited by: Kuhn KA WJ, Leong T. 2007, IOS Press, 1083-1087.

WHO (2012). Health Systems in Africa Community Perceptions and Perspectives: The Report of a Multi-Country Study.

Yi, W. M., Eli, L., Dai, W. M., & Yuanhao, H. (2011). A qualitative study about self-medication in the community among market vendors. Retrieved from https://doi.org/10.1111/j.1365-2524.2011.01009.x

Zekeng Elis (2016). Health Systems in Sub-sahara Africa: Focusing on Community based delivery of health services and development of local research institution. United Nation Peace and Progress. Vol(3) 1. Pp 44-49

Downloads

Published

2022-09-10

How to Cite

Nakitto, M. H., Mirembe, D. P., Waako, C., Lubega, J., Kibukamusoke, M., & Nambogo, F. (2022). The Influences of Open Access of Online Health Information on Patient Compliance to Professional Healthcare Providers Prescription in Kasangati Town Council, Wakiso District Uganda. Advances in Social Sciences Research Journal, 9(8), 602–616. https://doi.org/10.14738/assrj.98.12711