Impact of Human Resource Management Practices on Operational Performance of Public Cooperation: A Case of Zanzibar Electricity Corporation

Abstract

The study aims to examine the impact of human resource management practices on operational performance at Zanzibar Electricity Corporation (ZECO). The sample size for this study consists of 215 employees at Zanzibar Electricity Corporation in Unguja in Zanzibar, using questionnaire as data collection instrument. To achieve a reliable objective, a multiple linear regression technique was used to analyses the collected data from relevant respondents. The findings reveal that; the training variable has a statistically significant effect on operational performance at the 5% significance level. Also, the result indicated that there is stronger positive relationship between Information Sharing and Operational performance compared to Training. Although, selection hiring has a highly statistically significant effect on Operational Performance at the 1% significance level. Thus, the study concluded that selection hiring has the strongest positive impact, followed by information sharing and then training. All predictors are statistically significant, indicating that improvements in these areas can enhance Operational Performance. The study recommended that the organizations should thus invest in robust training programs, promote effective information sharing, and implement rigorous selection and hiring processes to drive operational excellence