Leninkumar, Vithya, Eastern University, Sri Lanka

• Archives of Business Research Vol. 5 No. 5 (2017): Archives of Business Research - Articles
  An investigation on the relationship between Service Quality and Customer Loyalty: A mediating role of Customer Satisfaction
  Abstract  PDF
• Archives of Business Research Vol. 7 No. 6 (2019): Archives of Business Research - Articles
  Antecedents of Customer Satisfaction
  Abstract  PDF
• Archives of Business Research Vol. 7 No. 8 (2019): Archives of Business Research - Articles
  Customer Perceptions of Service Quality in the Banking Sector
  Abstract  PDF