Sumarauw, Jacky Sigfried Beatrix, Sam Ratulangi University Indonesia, Indonesia

• Archives of Business Research Vol. 9 No. 7 (2021): Archives of Business Research - Articles
  IMPLEMENTATION OF TOTAL QUALITY MANAGEMENT: THE EFFECT ON PATIENT SAFETY CULTURE, SERVICE QUALITY, AND ITS IMPACT ON PATIENT SATISFACTION AND PRIVATE HOSPITAL PERFORMANCE IN MANADO CITY
  Abstract  PDF