COMPARISON OF PANGKAH KULON VILLAGE, GRESIK REGENCY WITH INTAN JAYA VILLAGE, KAMPAR REGENCY IN PUBLIC SERVICE IN 2017

Authors

  • Ahmad Fitra Yuza Riau Islam University
  • Nandang Alamsah Deliarnoor Padjadjaran University
  • Nasrullah Nazsir Padjadjaran University
  • Priyo Teguh Institute of Public Administration

DOI:

https://doi.org/10.14738/assrj.55.4562

Keywords:

village government comparison, public service, service procedures.

Abstract

This study discusses the comparison of two village administrations in implementing public service, especially village level demography services. Service at village level is very urgent consider the village is a semi-autonomous government. The position of village government in the service of population administration based on the principle of assistance, is set forth in Law Number 24 Year 2013 regarding the amendment to Law Number 23 of 2006 concerning the administration of population in Article 7 Paragraph (1) Point f reads that the assignment to the village to organize some of the administrative affairs of population based on the principle of co-administration. Pangkah Kulon, a village located in Gresik Regency has the best service innovation to the local community, meanwhile the Village Intan Jaya, in Kampar regency, was far from service standards. Methods and research approaches were conducted using qualitative research method with a descriptive approach, data collection through observation method, in-depth interview, documentation and focus group discussion. Informant determination technique was done by criterion-based selection technique. The results of the research indicate that the service of Intan Jaya Village cannot be well organized which is seen from not fulfilling the standard of service, the service procedure which is difficult to be understood by the society, the recruitment of old system employees, the absence of service innovation, the absence of system in response to various complaints of society, service layout.

Author Biographies

Ahmad Fitra Yuza, Riau Islam University

Major of Government Science, Riau, Indonesia

Nandang Alamsah Deliarnoor, Padjadjaran University

email: nandangalamsah@gmail.com

Department of Government Science Padjadjaran University, Bandung, Indonesia

Nasrullah Nazsir, Padjadjaran University

Department of Government Science Padjadjaran University, Bandung, Indonesia

Priyo Teguh, Institute of Public Administration

Institute of Public Administration, Bandung, Indonesia

References

A. Books

Cresswell, John W. 1994. Research Design Qualitative & Quantitative Approaches. Thousand Oaks: Sage Publication.

Chalik, Abdull and Habibullah, Muttaqin. 2015. Village Public Service, Yogyakarta: SAGAF.

Fauzan, Muhammad. 2006. Local Government Law Studies on Financial Relations Between the Central and Regional Governments. Yogyakarta: UII Press.

Nurcholis, Hanif . 2011. Growth and Implementation of Village Government. Jakarta: Erlangga.

______________. 2017. Village Government, Pseudo Government Unit in the Governmental System of NKRI; Jakarta; Bee Media Pustaka.

Rasyid, Ryaas. 1998. A Trustful Government.Jakarta : Binarena Pariwara.

B. Regulations

Law Number 25 the Year 2009 About Public Service.

Regulation of the Minister of Home Affairs Number 2 the Year 2017 concerning Minimum Service Standards Village

Regulation of the Minister of Home Affairs of the Republic of Indonesia Number 47 the Year 2016 About Village Administration

Regulation of the Minister of Home Affairs of the Republic of Indonesia No. 84 of 2015 on Organizational Structure and Administration of Village Governments

Regulation of the Minister of State Apparatus Empowerment and Bureaucracy Reform No. 15 of 2014 on Guidelines for Service Standards.

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Published

2018-05-17

How to Cite

Yuza, A. F., Deliarnoor, N. A., Nazsir, N., & Teguh, P. (2018). COMPARISON OF PANGKAH KULON VILLAGE, GRESIK REGENCY WITH INTAN JAYA VILLAGE, KAMPAR REGENCY IN PUBLIC SERVICE IN 2017. Advances in Social Sciences Research Journal, 5(5). https://doi.org/10.14738/assrj.55.4562