Abdul Ghani, N. M., A. A. M. Ariffin, N. S. N. M. Yunus, and M. Z. Mohd Salleh. “Smart Service Dimensions: Exploring Customer Experience and Participation Using Stimulus-Organism-Response Model”. Advances in Social Sciences Research Journal, vol. 10, no. 6.2, July 2023, pp. 283-90, doi:10.14738/assrj.106.2.14994.