RACHBINI, W.; ANGGRAENI, D.; FEBRINA, D. Effect of Service Quality on Customer Loyalty through Satisfaction, Perceived Value, and Customer Engagements (Study on Indonesian Ride-Hailing Online). Advances in Social Sciences Research Journal, [S. l.], v. 7, n. 10, p. 300–310, 2020. DOI: 10.14738/assrj.710.9204. Disponível em: https://journals.scholarpublishing.org/index.php/ASSRJ/article/view/9204. Acesso em: 19 sep. 2021.