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Advances in Social Sciences Research Journal – Vol.8, No.1
Publication Date: January 25, 2021
DOI:10.14738/assrj.81.9560.
Seo, B., & Lowney, K. (2021). Understanding Syrian Refugees’ Experience In Terms Of Settlement and Participation In Canadian Labour
Market: A Mixed Method Approach. Advances in Social Sciences Research Journal, 8 (1) 267- 276.
Understanding Syrian Refugees’ Experience In Terms Of Settlement
and Participation In Canadian Labour Market: A Mixed Method
Approach
Bosu Seo
Department of Economics
University of the Fraser Valley
Krystal Lowney
Department of Economics
University of the Fraser Valley
ABSTRACT
This paper explores Syrian refugees’ experience in terms of settlement
and participation in Canadian labour market. It discusses the findings
of research on labour market integration in Canada of racialized
immigrants and refugees, as well as the state of economic insecurity
among newcomers, to identify systemic patterns of discrimination and
policy implications. A mixed method approach with in-depth interview
and questionnaire surveys were used for an analysis. Long-term
benefit, second-generation success, and reliance on government
support were commonly observed. Language barrier, lack of host
country’s experience, and lack of transportation were cited as common
barriers to employment. This research confirms that there is no
uniform process for refugees entering into a host country. Canadian
government needs to create a structured program to be implemented
in each province and deliver the same process for every refugee
entering
Keywords: refugees, labour market, employment, settlement, language
barrier, Canadian experience
INTRODUCTION
Immigrants in Canada struggle when entering and participating in the labour market. This is
significant as Canada has the highest per-capita immigration rate in the world and immigration
plays a key role in Canadian culture (Statistics Canada, 2013). Immigrants to Canada enter under
different programs and categories, but in the context of refugees, Canada offers a safe asylum and
new opportunities for this type of immigrant. Government data shows that since November 4,
2015 more than 40,000 government or privately sponsored Syrian refugees have arrived in
Canada. The government has also committed to continuing resettlement of Syrian refugees this
year (2018). With this influx, we are observing challenges in refugee resettlement and integration.
Considering the many obstacles government sponsored refugees must overcome, it is realistic to
think it will take more than one year for them to resettle completely, which was what was
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Advances in Social Sciences Research Journal (ASSRJ) Vol.8, Issue 1, January-2021
originally anticipated. According to the Office of the Auditor General of Canada, it was expected to
take four to six weeks to find accommodations and one year of refugees having income support
from the federal government (2017).
The United Nations High Commissioner for Refugees (2009) emphasizes employment as one of six
thematic indicators of resettlement and integration of refugees. Employment for refugees is often
measured as unskilled or semiskilled, generally from a low socioeconomic status perspective
(UNHCR, 2013). It is widely believed that immigrants admitted on compassionate grounds, such
as refugees, tend to perform poorly compared to immigrants selected with skills. Immigrants
admitted on compassionate grounds may also struggle in the Canadian labour market due to
language and cultural barriers (UNHCR, 2013). This pilot project asked the question: Do
discriminatory barriers in the labour market exist for refugees from the Arab countries, including
Syria?
PREVIOUS RESEARCH
Although research this far regarding the Syrian refugees has been limited, it has been indicated
that these Syrian refugees’ needs were higher than expected. Especially, the government
sponsored refugees who were a lot of times women and children, with research indicating they
have little to no formal education, making them the most vulnerable (Friscolanti, 2016). Though,
this was not discovered until they began arriving in Canada. In addition, the trauma they had just
endured, made it necessary for specialized attention and the time necessary to deal with those
issues, both physical and emotional (Government of Canada, 2017; Kantor, & Einhorn, 2016).
Therefore, when a country helps the most vulnerable, one needs to remember when attempting to
measure economic performance, that it was done as a humanitarian undertaking and not for that
of the economy. Dealing with the trauma, amidst learning new customs becomes a challenge. This
process of resettling can further depend on how they are welcomed and accepted into their host
country (Friscolanti, 2016).
How refugees are perceived greatly affects how they are accepted. If they are perceived as wanting
to maintain their culture in their host country, people are not as willing to provide assistance and
acceptance, but if they are perceived as willing to adopt and integrate into the culture of their host
country people are more willing to express acceptance and offer assistance, as well as making the
resettlement process a success (Yalcinkaya, Branscombe, Gebauer, Niedlich, & Hakim, 2018; Office
of The Auditor General of Canada, 2017). Furthermore, media plays a role in how refugees are
perceived. It has been suggested that it depends on the political leaning of a particular
organization, which will determine how refugees are portrayed. This notion could be seen during
the time of the 2015 election. Prior to the election the media focused on the conflict in Syria,
whereas after the election the focus changed to “citizenship and integration.” This was a reflection
of the two different prime ministers’ views. Due to the fact that many from the host country do not
have encounters with refugees themselves, they rely on the media for their information. It has
been shown that while immigrants are associated with improving the economy, refugees are
portrayed in a very negative light, being seen as a potential security risk and a cost to the economy
as they resettle (Wallace, 2018). Due to the nature of war and mere survival facing the Syrian
refugees, it needed to be dealt with in a swift manner, so processing the refugees as prima facie
allowed for quicker processing. However, this rapidity also added to the negative perception and
fear of it not being done efficiently (Government of Canada, 2017). Moreover, how refugees are
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Seo, B., & Lowney, K. (2021). Understanding Syrian Refugees’ Experience In Terms Of Settlement and Participation In Canadian Labour Market: A Mixed
Method Approach. Advances in Social Sciences Research Journal, 8 (1) 267- 276.
URL: http://dx.doi.org/10.14738/assrj.81.9560 269
perceived is also affected by the age of the refugee, with adults being seen as less flexible to
transform to the new culture, but children seen as more impressionable, (Yalcinkaya et. al, 2018)
which suggests in the long term the second generation will have more success integrating into the
culture and labour force.
Resettled refugees are considered permanent residents, allowing them full access to government
sponsored programs. Due to the permanent resident status they can access English classes as well
as training to move into the workforce. Since learning English is one of the main obstacles,
research indicates there are substantial wait times to be able to take these classes, which
translates to longer waits to find employment (Government of Canada, 2017; Grant, 2017). It has
been shown in the past, the benefits of having refugees work far outweigh the cost of the learning
curve. The benefits include becoming taxpayers themselves and contributing to the local economy,
by bringing more spending to local businesses as they move into areas, regardless of where the
money comes from, whether their own savings or financial aid. There is a positive outlook for the
future because when looking at refugees from other countries that have been here for many years
their unemployment rates are lower than those of Canadian born. (Grant, 2017; Schillings, 2018;
Economist, 2018).
In the beginning, there are barriers that exist such as social restrictions as they learn the language
and customs of the new country, as mentioned, moreover another barrier facing the Syrian
Refugees is that their credentials are not transferable, not being recognized by Canadian agencies.
Credentials for training from certificates, degrees and various licenses, additionally, many
refugees do not have proof of their experience. This is due to the circumstances in which they had
to flee, grabbing their certification or graduate degrees was not a possibility. Even if they do have
them getting them translated professionally is costly, too costly for them to afford. It has been
suggested that these numerous barriers make employment opportunities more limited (Schillings,
2018; Grant, 2017).
Some refugees say that they don’t feel like they belong until they have a job, therefore others
suggest let the refugees “be their own solution.” Many have the drive and initiative to want to
build a new life for themselves and their family. Several of the refugees want to show Canadians
their initiative and how hard working they are by giving back to Canada for rescuing them from a
war-torn country. Unfortunately, that is not always the case as a large majority, 50 to 90 percent,
as of 2017 will be transitioning to welfare in the province they are in. This however is not
considered unusual, as they are still learning the language, culture and skills. Encouragingly, it has
been shown when given these opportunities, refugees are creating new businesses and expanding
employment opportunities even for local residents (Friscolanti, 2016, Grant, 2017; Nadeem, 2018;
Arnold-Fernandez & Rawson, 2018).
What is more concerning, is how long they will rely on welfare. Looking back indicates that during
the second year many refugees still rely on welfare but by year five only 26% still needed
assistance, but these numbers were for privately sponsored refugees, with numbers in
government sponsored refugee’s numbers much higher at 41%. In a survey conducted in BC by
Immigrant Services Society of BC, the number of refugees relying on foodbanks weekly has
dropped, the full employment rate is up to 27% which is double from a year ago, and 87% report
improvements in the English language and 97% indicate that their children are doing well at