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Advances in Social Sciences Research Journal – Vol. 10, No. 4
Publication Date: April 25, 2023
DOI:10.14738/assrj.104.14044.
Ahmad, S. A., Sungip, N., Paino, H., Yunos, R., & Hashim, F. (2023). Development of a Crafted Malaysian Whistleblowing Policy
Disclosure Index. Advances in Social Sciences Research Journal, 10(4). 25-33.
Services for Science and Education – United Kingdom
Development of a Crafted Malaysian Whistleblowing Policy
Disclosure Index
Syahrul Ahmar Ahmad
Faculty of Accountancy, Universiti Teknologi MARA,
Cawangan Johor Kampus Segamat
Noraisah Sungip
Faculty of Accountancy, Universiti Teknologi MARA,
Cawangan Selangor Kampus Puncak Alam
Halil Paino
Faculty of Accountancy, Universiti Teknologi MARA,
Cawangan Selangor Kampus Puncak Alam
Rahimah Mohamed Yunos
Faculty of Accountancy, Universiti Teknologi MARA,
Cawangan Johor Kampus Segamat
Fatimah Hashim
Faculty of Accountancy, Universiti Teknologi MARA,
Cawangan Johor Kampus Segamat
ABSTRACT
Though there are legislative provisions to protect whistleblowers, there is still no
specific legislation that mandates the implementation of a standardized
whistleblowing disclosure among Malaysian companies. This has led to
inconsistency of whistleblowing disclosure level among local companies (Ahmad et
al., 2018). This study proposes the development of Whistleblowing Policy
Disclosure Index (WPDI) specifically for the Malaysian listed companies that could
reflect a “best practice” model for establishing sound and comprehensive contents
of whistleblowing policy disclosure. Specifically, the whistleblowing disclosure
index would be developed by using the guidelines issued by the MCCG (2017), OECD
(2011), and the Standards Australia (2003). These three guidelines could pave the
way for the development of effective and comprehensive disclosure of corporate
whistleblowing policy mainly for local scene. Hopefully, this would then assist
regulators to provide effective mechanisms to promote whistleblowing as well as
possibly mandates the compulsory implementation of a standardised internal
whistleblowing procedure in Malaysian companies to ensure greater accountability
and transparency to investors.
Keywords: Corporate governance, Disclosure index, Narratives, Whistleblowing policy
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Advances in Social Sciences Research Journal (ASSRJ) Vol. 10, Issue 4, April-2023
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INTRODUCTION
Research assessing individuals’ whistleblowing intentions has risen predominantly in recent
years. The studies examined various factors that instigate on individuals’ whistleblowing
intentions (e.g., Ahmad et al., 2014; Alleyne et al., 2019; Brennan & Brennan, 2020; Valentine &
Godkin, 2019). The spectrum of this research has now expanded to the study of companies’
whistleblowing policy disclosure. This new area examines the contents and disclosure
adequacy of companies’ whistleblowing policy for ensuring effective implementation of
corporate governance practices. Having an appropriate internal control mechanisms through
adequate whistleblowing policy disclosure would provide a positive signal to stakeholders that
such company is safeguarding their concerns and interest (Barnett et al., 1993; Rachagan &
Kuppusamy, 2013). As the matter of fact, studies on voluntary disclosure and financial
reporting provided evidence that companies with certain characteristics of good corporate
governance attributes disclose more voluntary information than their counterparts (Chi et al.,
2020; Lu & Wang, 2021). As such, it is expected that companies which possess good corporate
governance practices will have higher tendencies to disclosure adequate whistleblowing policy
contents (Lee & Fargher, 2013).
Lewis (2006) conducted a comprehensive analysis on the details of whistleblowing policy
among companies in the United Kingdom. The study revealed that various users could use the
whistleblowing policies in many forms ranging with concerns for malpractices, fraud, health
and safety issues, harassment, discrimination, bullying, and financial irregularities. A study by
Agnihotri and Bhattacharya (2015) investigated the reasons India, being an emerging market,
differ in their companies’ whistleblowing policy disclosure practices. They found that the
proportion of independent directors and appointment of special officers significantly influence
Indian firms’ disclosure of whistleblowing policies. While another recent study in Indonesia
concurs that having an effective and systematic internal whistleblowing system is important to
uphold good governance and integrity measures among public institutions in Indonesia
(Nurhidayat & Kusumasari, 2018).
This new field of study is beginning to gain more interest in the local front evidently by the work
of Ahmad et al. (2018), Al-absy et al. (2019), and Mohd et al. (2019). Nevertheless, these studies
acknowledged that Malaysian companies do not have a standardized whistleblowing
disclosure. Al-absy et al. (2019) study merely identify whether Malaysian companies presented
their whistleblowing policy via a box-ticking method and did not actually examine the content
disclosure of whistleblowing policies. Their study then applied logic regression analysis to seek
relationship between certain corporate governance attributes and the availability of
whistleblowing policies. An earlier study by Ahmad et al. (2018) investigated the level of
whistleblowing policy disclosure utilizing the Standard Australia (2003) checklist among the
top 50 Malaysian public listed companies. The reason was simply to determine the current
extent of disclosure made by these Malaysian companies. Mohd et al. (2019) study on the other
hand, examine the effects of whistleblowing policy disclosure on the cost of equity among
selected five Asian public listed companies. Interestingly they examined the disclosure of
whistleblowing policies utilising an index developed based on Asian-CG scorecard instead.
Based on the recent outcomes, it is evident that there is no specific benchmark available for
Malaysian companies to guide and promotes appropriate disclosure of whistleblowing policy.
Consequently, many public listed companies do not provide disclosure of their whistleblowing
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Ahmad, S. A., Sungip, N., Paino, H., Yunos, R., & Hashim, F. (2023). Development of a Crafted Malaysian Whistleblowing Policy Disclosure Index.
Advances in Social Sciences Research Journal, 10(4). 25-33.
URL: http://dx.doi.org/10.14738/assrj.104.14044
policy and for those who make such disclosures, their disclosure contents vary (Ahmad et al.,
2018). Inconsistency of disclosure may then reflect inconsistency for adopting whistleblowing
sound policy in the companies. As such, the study proposes the development of Whistleblowing
Policy Disclosure Index (WPDI) specifically for the Malaysian listed companies. Such approach
could be regarded as a “best practice” model for establishing sound and comprehensive
contents of whistleblowing policy disclosure.
LITERATURE REVIEW
The State of Whistleblowing Legislations and Disclosure Requirements in Malaysia
In Malaysia, the protection for a whistleblower is covered under the provisions of the Malaysian
Anti-Corruption Commission Act (2009), Capital Markets and Services Act (2010), Witness
Protection Act (2008) as well as the Whistleblowing Protection Act (2010) (Rachagan &
Kuppusamy, 2013). Despite having these legislations, protection to the would-be whistleblower
is limited, where the whistleblower will only be protected should the person fits into certain
condition as stipulated by the acts (The Star, 2012). Furthermore, none of these legislations
mandated Malaysian companies to disclose whistleblowing policy. Consequently, some
companies do not provide such disclosure while, for those who do, their disclosure contents
vary among them. As such, a standardized and adequate disclosure of whistleblowing policy is
warranted to ensure effective implementation of internal control mechanisms within the
organization.
The latest edition of Malaysian Code on Corporate Governance (MCCG) in 2021 spelt out the
board of directors' responsibilities to promote desirable conduct of business and maintain a
strong corporate culture that incorporates integrity, transparency, and justice. The regulation
also requires the board to establish a Code of Conduct and Ethics for the company, including
the setting up, review, and implementation of whistleblowing policy (Securities Commission of
Malaysia, 2021). Additionally, the board is also required to guarantee that their whistleblowing
policies enable genuine concerns to be treated and investigated objectively. It paves the way
for individuals to report in confidence about unlawful, immoral, or dubious practices without
the risk of retaliation. Given the developments in the corporate landscape, the general duties,
and responsibilities of the board of directors in encouraging whistleblowing have evolved
significantly over the years, along with periodic revisions of the MCCG.
Furthermore, the Minority Shareholders Watchdog Group (MSWG) released their annual
extensive assessments into the corporate governance disclosures and practices of Malaysian- listed companies. Their recent report indicated that more companies have disclosed their
whistleblowing policy with an increased to 94% in 2018 as compared to 84% in 2017 (Minority
Shareholder Watchdog Group, 2018). This is considered as a significant improvement in terms
of participation of Malaysian companies to provide their whistleblowing policy to the public.
The MSWG findings however indicated that, the implementation of whistleblowing policy by
Malaysian listed firms is purely voluntarily and there are still companies who have not putting
the whistleblowing disclosure as their main concern. The biggest concern is whether the
presence of such disclosure is merely a symbolic in nature without reassuring the effectiveness
and the adequacy of its contents.
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Advances in Social Sciences Research Journal (ASSRJ) Vol. 10, Issue 4, April-2023
Services for Science and Education – United Kingdom
The Needs for Effective Internal Whistleblowing Policy
Whistleblowing is essential a mechanism to regulate, monitor and to protect organizations
against corruption and fraud (Said et al., 2018). Meng and Fook (2011) highlighted four
advantages for companies for having internal whistleblowing policy. First, it enables the
company to prevent fraud at an early stage. Secondly, the policy may signal to investors that
the company are committed in mitigating malpractices and fraud to ensure effective corporate
governance system. Third, the whistleblowers are guaranteed of their safety and this would
encourage them to report internally. Finally, the whistleblowing policy signifies the importance
of protecting the public interest as any fraud or misconduct is detected at early stage.
Empirical studies showed that companies that provide ethical codes give favourable effects in
handling fraud. Companies that have ethical codes in place showed an increased in the number
of wrongdoing reports from employees (Barnett et al., 1993), experienced fewer cases of
wrongdoing (Somers & Somers, 2001) and employees in companies that adopted ethical codes
were perceived as more ethical than those companies without such codes (Adams et al., 2001).
This may suggest that companies that implement a quality whistleblowing policy affect the
ethical and reporting behaviour among their employees. Nevertheless, to assure an effective
implementation of the system is to make it transparent to the employees. The company must
disclose detail procedure of the whistleblowing policy to assure that the whistleblower rights
are protected and the report is channelled to the right person for immediate action. Despite
having the necessary internal control mechanisms, some studies argued companies may simply
regard it as a symbolic side of ethics management where the policies may not actually put into
practice (Hassink et al., 2007; Weaver et al., 1999).
Sources for the Development of Malaysian Whistleblowing Policy Disclosure Index
(WPDI)
Malaysian Code of Corporate Governance 2021 (MCCG 2021):
The Malaysian Code of Corporate Governance 2021 (MCCG 2021) guidelines issued by Bursa
Malaysia emphasizes the importance of whistleblowing policy in Malaysian public listed
companies in which it is to encourage employees to raise any concern on fraud or dysfunctional
behavior within their organization. The MCCG reflects global principles and internationally
recognised practices of corporate governance which are above and beyond the minimum
required by statute, regulations or those prescribed by Bursa Malaysia (Securities Commission
of Malaysia, 2021). Specifically, the MCCG stated that whistleblowing policy is an anti-fraud
measures in which the firms take an initiative to implement an internal system to protect the
whistleblower. The guideline highlighted that Malaysian companies need to instill a culture
that is receptive to bad news and encourage their employees to willingly report any forms of
discrepancies.
Despite the absence of a standardize measure of what could be constituted as an appropriate
whistleblowing policy, the MCCG (2021) provided these three areas that could be reflected by
Board of directors in incorporating a formal ethical code of conduct to facilitate internal
mechanisms for whistleblowing. The three general areas are:
Practice 3.2 of the guideline (page 24) stated that “the board establishes, reviews and together
with the management implements policies and procedures on whistleblowing”