Agu, Agu Godswill, G. Etuk Samuel, and Madumere Humphrey Ikenna. “Impact Of Customer Touch Point Management On Banks’ Performance”. Archives of Business Research 7, no. 3.2 (March 30, 2019): 66–73. Accessed November 22, 2024. https://journals.scholarpublishing.org/index.php/ABR/article/view/6364.