Ngatno, and Azwina Eka Ariyanti. “Effect of E-Service Quality on E-Satisfaction and E-Loyalty: Moderated by Purchase Frequency”. Archives of Business Research 9, no. 7 (July 30, 2021): 153–161. Accessed November 24, 2024. https://journals.scholarpublishing.org/index.php/ABR/article/view/10535.