LENINKUMAR, V. Customer Perceptions of Service Quality in the Banking Sector. Archives of Business Research, [S. l.], v. 7, n. 8, p. 161–168, 2019. DOI: 10.14738/abr.78.6904. Disponível em: https://journals.scholarpublishing.org/index.php/ABR/article/view/6904. Acesso em: 14 jun. 2024.