BELKASSEH, M. TQM’s Theory. Archives of Business Research, [S. l.], v. 7, n. 1, p. 111–121, 2019. DOI: 10.14738/abr.11.5835. Disponível em: https://journals.scholarpublishing.org/index.php/ABR/article/view/5835. Acesso em: 29 apr. 2024.