HENSLEY, R. L.; UTLEY, J. S. Assessing Multiple-Item Manufacturing Capability Measures: A Critical Review. Archives of Business Research, [S. l.], v. 6, n. 10, 2018. DOI: 10.14738/abr.610.5319. Disponível em: https://journals.scholarpublishing.org/index.php/ABR/article/view/5319. Acesso em: 4 may. 2024.