SANGEETHA, J. Service Quality, Customer Satisfaction and Behavioural Intentions in the Banking industry: the case of Middle East. Archives of Business Research, [S. l.], v. 6, n. 8, 2018. DOI: 10.14738/abr.68.4889. Disponível em: https://journals.scholarpublishing.org/index.php/ABR/article/view/4889. Acesso em: 20 apr. 2024.