OFORI, Felix Nana Kofi; GIBSON, Ammar; APPIAH, Kenneth. Exploring Young Consumers’ Satisfaction with Online and Offline Banking Services: : The Motivation of Switching Between Banks in the UK. Archives of Business Research, [S. l.], v. 10, n. 6, p. 1–28, 2022. DOI: 10.14738/abr.106.12485. Disponível em: https://journals.scholarpublishing.org/index.php/ABR/article/view/12485. Acesso em: 25 mar. 2026.